Privacy Policy

Shiang Cheng Co., Ltd. (hereinafter referred to as “the Company”) highly values your privacy. To safeguard your rights and interests, the Company hereby informs you of the following matters in accordance with Article 8 of the Personal Data Protection Act (hereinafter referred to as the “PDPA”). Please read this policy carefully to understand how we collect, utilize, and protect your personal data.

I. Who We Are

Our website address is: https://shiangcheng.com, operated by Shiang Cheng Co., Ltd. The Company is located at No. 133, Jiuru 1st Rd., Sanmin Dist., Kaohsiung City, Taiwan (R.O.C.). Our contact number is 07-3843206, fax number is 07-3870381, and our official LINE account is @s073843206.

II. What Personal Data We Collect and Why We Collect It

The Company collects personal data for purposes including marketing, consumer and customer management and services, online shopping and other e-commerce services, surveys, statistics and research analysis, contracts or similar contractual relationship matters, and providing after-sales customer service contacts. In accordance with the regulations of the Ministry of Justice, the statutory specific purpose classification numbers include: 040, 069, 090, 148, 157, 181, 182.

The categories of personal data collected by this website, according to the classification numbers promulgated by the Ministry of Justice, include:

  • Identifiers of Individuals and Finance: Such as name, delivery address, contact phone number, and email address (Classification Nos. C001, C002, C003, C011).

  • Transaction Data: Such as order items, amounts, payment methods, and financial transaction records (Classification Nos. C093, C102).

  • Automatically Recorded Technical Data: When you browse the web pages or use our services, the system automatically receives and records data from your computer and mobile devices, including your IP address, data within Cookies, software and hardware attributes, and browsing history.

III. Comments

When visitors leave comments on the website, the system automatically collects the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to assist the system in spam detection and filtering.

IV. Media

If you need to upload images to this website, please avoid uploading image files that contain embedded location data (EXIF GPS). Other visitors to the website can freely download and extract any location data from the images hosted on this website.

V. Cookies

When you browse this website or use related services, the system will automatically set and access Cookie data on your computer or mobile device to record your software and hardware attributes, login status, and browsing history. You may choose to reject or restrict the use of Cookie technology through your browser settings; however, doing so may result in your inability to fully utilize certain shopping services or personalized functions of this website.

VI. Who We Share Your Data With

The Company processes your data using automated machinery or other non-automated methods in compliance with the PDPA and relevant laws and regulations. Unless otherwise provided by law, the Company only shares your personal data with specific parties within the scope of the aforementioned specific purposes. The aforementioned shared parties include the Company, affiliates, outsourced business entities (such as payment service providers like NewebPay and LINE Pay), home delivery and courier logistics providers, or regulatory and judicial authorities with legal jurisdiction.

VII. How Long We Retain Your Data

Unless otherwise provided by law or explicitly agreed upon in a contract, the period for which the Company utilizes your personal data starts from the date you provide the data until the date you request to stop its utilization, or until the date the Company ceases to provide the relevant e-commerce and after-sales services.

VIII. What Rights You Have Over Your Data

You may at any time exercise your statutory rights regarding the personal data you have provided to the Company in accordance with the law, which includes the right to inquire or request review, request to make copies, request supplements or corrections, request the cessation of collection, processing, or utilization, and request the deletion of your personal data.

You are free to choose whether or not to provide your data; however, if you refuse to provide the necessary data required for registration or transactions (such as your contact phone number and delivery address), it may result in the Company being unable to complete orders, arrange delivery, or prevent you from enjoying complete after-sales and marketing activities. Furthermore, since the Company cannot verify the authenticity of your identity, if any data you provide involves identity theft or untruthfulness, you shall personally bear all civil and criminal legal liabilities.

IX. Where Your Data Is Sent

The primary region where your personal data is utilized and processed is the Republic of China (Taiwan) region. At the technical level of system operations, visitor comments, system operation records, and technical data may be transferred through global automated spam detection services or information security protection systems for remote security checks.

X. Additional Information

The Company is deeply committed to protecting your data security. We employ standard security technologies (such as SSL encryption technology) to ensure the security of web transmissions and data integration, and we promise never to arbitrarily sell or market your personal data to unrelated third parties.

However, the internet environment is never absolutely secure. If data damage occurs due to malicious hacker attacks by third parties, information security incidents, or your personal device being compromised by Trojans, the Company shall not be liable for damages to the maximum extent permitted by law. Additionally, the content of this website may contain external links to third-party websites; the privacy protection policies of such linked websites are entirely independent of the Company, and it is highly recommended that you review their respective privacy policies when leaving our site.